Refund Policy

1. Our Commitment

At HideMyAndroid, we are committed to customer satisfaction. This Refund Policy outlines the conditions under which you may be eligible for a refund of your subscription payment.

2. Refund Eligibility Periods

Refund eligibility depends on your subscription type:

3. Eligible Reasons for Refund

We will process refunds in the following situations:

• Technical Issues: The application malfunctions on your device and cannot be resolved through technical support
• Duplicate Charges: You were accidentally charged multiple times for the same subscription
• Unused License: Your license has not been activated and remains unused
• False Advertising: The application's performance does not match advertised features

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

5. How to Request a Refund

To request a refund, please follow these steps:

6. Refund Processing

Once your refund request is approved:

• Refunds are processed within 5-10 business days
• Refunds are issued to the original payment method
• Your license will be deactivated upon refund completion
• You will receive a confirmation email when the refund is processed

7. Partial Refunds

In certain circumstances, we may offer partial refunds at our discretion. This applies to situations involving:

• Partial usage of the subscription period
• Specific technical issues that limit functionality
• Extenuating circumstances reviewed on a case-by-case basis

8. Subscription Cancellation

You can cancel your subscription at any time through your account settings. Since subscriptions do not auto-renew, you will continue to have access until your current period expires. No refund is provided for the remaining period upon cancellation.